Shipping Policy

At Baisa Jewel, we are committed to providing you with a smooth, reliable, and transparent shopping experience. Our shipping policy ensures that every order reaches you safely and on time.


Dispatch Time

Ready-to-ship products are dispatched within 48 hours of order placement.

Made-to-order items require additional crafting time and are dispatched within 20–25 business days.

If there is any unexpected delay, our team will promptly inform you via email or phone.


Delivery Time

Standard delivery across India usually takes 5–7 business days from the date of dispatch.

Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

We always strive to ensure timely delivery to every corner of India.


Shipping Partners

We partner with trusted and reputed courier services across India to ensure the safe and timely delivery of your jewellery. Once your order is shipped, you’ll receive an email or SMS with a tracking number so you can easily monitor your shipment’s progress.


Cash on Delivery (COD)

COD is available only for selected pin codes and on orders up to ₹5,000.

Our team may contact you to confirm your COD order before dispatch. Please ensure you or someone is available to receive the order at the delivery address.

Orders refused or returned to origin (RTO) may lead to temporary suspension of COD facility for future purchases. We reserve the right to cancel unconfirmed or high-risk COD orders to maintain smooth operations.


Order Tracking

You will receive your tracking details once your order is dispatched.

To check the status of your order, simply click on the tracking link in your email/SMS, or contact our support team for assistance.


Contact Us

If you have any questions or need assistance regarding shipping or your order, feel free to reach out:

Our customer care team will be happy to help you with queries about delivery, tracking, or order status.


Policy Updates

Baisa Jewel reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically to stay informed of any changes.